Last updated: October 14, 2026
Patel Painters Pro (“we”, “us”) is a painting company based at 1134 Pearson Dr, Woodstock, Ontario N4S 8V2. This policy explains what personal information we collect through patelpainterspro.com and when you contact us, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Contact details you give us, such as your name, phone number, email address, and street address or postal code.
- Project details, such as the rooms or surfaces you want painted, timing, colours and any photos or notes you send.
- Messages you send through our quote form, chat assistant, email, phone or text.
- Basic technical information your browser sends automatically when you visit, such as your IP address and browser type, which our web host keeps in standard server logs for security.
How we use it
- To reply to you, book a free estimate and prepare your written quote.
- To schedule, carry out and invoice your painting job.
- To follow up about a quote or a completed job, including asking for a review. You can tell us to stop at any time.
- To keep our records and meet legal, tax and insurance requirements.
We do not sell, rent or trade your personal information.
Who we share it with
We only share information with service providers that help us run the business, and only what they need:
- Web3Forms, which delivers quote-form submissions to our email.
- Google (Gmail and Google Calendar), which we use to manage email and appointments.
- GoDaddy, which hosts this website.
- Our accountant or bookkeeper, for invoices and tax records.
Some of these providers may store information outside Canada, where it may be subject to the laws of that country. We may also disclose information if the law requires it.
Third-party content on our site
Some pages show an embedded Google Map and our Google reviews. When those load, Google may collect information under its own privacy policy. Links to Facebook, Instagram and other sites are covered by those sites’ policies.
How long we keep it
We keep enquiry information for up to two years if you don’t hire us. For customers, we keep quotes, invoices and job records for as long as tax and business record rules require, usually seven years. After that we delete or destroy it securely.
How we protect it
We use password-protected accounts, secure (HTTPS) connections on this website, and limit access to the people who need it to do the job.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to us using it (unless we must keep it by law). Just contact us and we will respond within 30 days.
Contact us
Manish Patel, Patel Painters Pro
1134 Pearson Dr, Woodstock, ON N4S 8V2
Phone: (519) 781-4382
Email: sales@patelpainterspro.com
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.